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Find out Connected Users on a Network License

Troubleshoot network license issues: Check computer setup and server connectivity. View available licenses and connected users on the license server for quick solutions.

If you're trying to use a network license and not having success checking one out, it can be for 2 reasons.  The first is that the computer is not set up correctly to access the network license.  In this case, follow the instructions in this tutorial to make sure its configured correctly.  The second reason could be that the network license server is down, or connectivity to the server has been cut.  This can be verified in this article

Once you're connected to the license server WebAdmin page (http://<your-server-address>:22350), If you can see the landing page, navigate to the Licensing/All licenses tab

This will list the number of licenses and the number of licenses available.

If there are no available licenses for Muk3D or Ooze, then you'll be unable to launch Muk3D until another user has closed their software.

To see the users. you can navigate to License monitoring/Sessions.

It is also possible to verify who is using the server in Catapult by running Licensing/Show connected licenses.


Generating a CodeMeter license request
Removing an evaluation license
Troubleshoot - Generating CodeMeter diagnostics on a network license server
Setting up network license server
Removing CodeMeter Licenses from a Server
Troubleshoot - Error with License Shutting down
Setting up End-User to Access Network License
Requesting a Temporary Muk3D License
Troubleshoot - Verifying Network License Connectivity
Installing a Network License Update
How to set license timeout on a network server
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