Troubleshoot - Generating CodeMeter diagnostics on a network license server
Resolve CodeMeter network license issues quickly: Run CmDust from the Start Menu's CodeMeter menu, and send the log file to email@example.com for assistance.
If something goes wrong with the CodeMeter network license server, its helpful to run CodeMeter's diagnostic tools to generate a log that can be shared with Muk3D's support team.
Log into the network license server.
In the Start Menu, navigate to the CodeMeter menu and run CmDust. As the utility runs, a Command Prompt will likely appear, followed by a Windows Explorer window.
The log file is created in c:/users/<currentuser>/CmDust-Result.log. Send this file to firstname.lastname@example.org and we'll help you out.